British Columbians will be able to renew their ICBC auto insurance online beginning in May 2022, according to the provincial government.
“COVID-19 has accelerated our expansion of digital services for customers, including a shift to email and phone-based insurance transactions. Offering insurance renewals online will make buying insurance even more convenient and flexible,” said Nicolas Jimenez, president and CEO of ICBC.
The online insurance model is being developed with input from ICBC’s online broker task force, made up of representatives from ICBC and B.C.’s broker community. The province said ICBC will work with insurance brokers to develop regulations for licence plate decals.
“This is another important step to make ICBC work better for British Columbians. While we make progress toward online renewals, our main focus remains on delivering enhanced care coverage and an average 20 per cent reduction in insurance rates for British Columbians,” said Mike Farnworth, minister of public safety and solicitor general.
ICBC began offering email and phone renewal options during the COVID-19 pandemic, as well as an option to sign-up for email renewal reminders.